We identified the following 7 dimensions that are crucial for your Customer to feel happy, satisfied and cared. Do you have any weakness in these areas? We provide you with support and transformation to improve in the required area. We call it ACCQRET.
availability, clarity, care, quality, reliability, effortlessness, transparency
Availability – Product or Service has to be on hand, accessible.
Clarity – Customer has to have a clear understanding of the product or service that is going to buy.
Care – Support is required when customer has a problem, question or quality issue. Accurate, customer focused service and dispute management will give the additional touch.
Quality – On time delivery in perfect conditions.
Reliability – Trusty, loyal information on Delivery Time.
Effortlessness – Easy, flexible ordering procedure
Transparency – Precise and transparent invoicing, no hidden costs or complicated formulas
